USEFUL TO KNOW
Good questions. Clear answers.
Help with quotes, servicing, maintenance and getting in touch with the right person.
How do I arrange an installation quote?
Use Request a quote to send the team your details through our online enquiry form, or call 1800 906 052 to talk about the equipment and site.
Can you service or repair my existing equipment?
We diagnose and repair air conditioning, refrigeration and beverage equipment. Let us know the equipment type, the fault and your location so we can discuss the next step.
Do you provide after-hours support?
Yes. Call 1800 906 052 for after-hours support. The team will discuss your situation, availability and any applicable charges with you.
Do you offer planned maintenance?
Yes. We develop maintenance programmes around your equipment and the specific needs of your site, including cleaning, servicing and replacement parts.
Where do you work?
Active Cool services South East Queensland. Contact the team with your suburb and the work you need to confirm availability at your location.
Who can help with an invoice or payment?
Email admin@activecool.com.au or call 1800 906 052 with your invoice reference. Our admin team can help with service fees, quotes and repair invoices.
Still have a question?
Email our team